The NYC Bin is the official bin for properties with 1-9 residential units (including single-family homes to 9-unit apartment buildings).
All NYC Bins:
- Are available at a discounted price, including free shipping and handling.
- Have the official Department of Sanitation logo. You do not need to order a decal for the bin.
- Include a space for property owners to write their addresses for easy identification.
Visit bins.nyc to learn more and purchase official NYC trash, recycling, and/or compost bins.
Official NYC trash bins are also available at every Home Depot in New York City, for the same price offered online. Stock may vary by store.
These bins are only for residential properties, not for businesses.
Order NYC Bins.
Get answers to frequently asked questions about NYC Bins.
Order Status and Delivery
Residential property owners and building managers must have ordered NYC Bins by October 1 to receive them before November 12, 2024. Orders placed after October 1 will be delivered on a rolling basis.
NYC bin orders:
- Are delivered by truck between 6 AM and 6 PM
- Are left outside on the property or along the property line
- Do not need someone to be present to accept the delivery
Status updates are provided by email. You will receive an email approximately two days before your order is delivered.
Check the status of your order.
Types of Official NYC Bins
The following NYC Bins are available for purchase:
- Black waste bins are for household trash (anything that cannot be recycled or composted).
- Blue recycling bins are for disposing glass, metal, and plastic.
- Green recycling bins are for disposing paper and cardboard pieces.
- Brown compost bins are for disposing leaf and yard waste, food scraps, and food-soiled paper.
Get Help
You can contact BinsNYC Customer Support to:
- Order an official NYC Bin and get pricing information
- Check order status
- Ask questions about an order
- Report an issue with a bin you purchased
BinsNYC Customer Support can only help with official NYC Bin orders. They cannot help you with:
- Requests or questions about free DSNY compost bin distribution.
- Questions about DSNY containerization rules. Visit the Residential Waste Containerization page instead.
- Stolen bins. If the bin you purchased was stolen, file a police report with your local police precinct instead.
Online
Contact BinsNYC Customer Support online.
By Email
info@bins.nyc
By Phone
- Agency: BinsNYC Customer Support
- Phone Number: (855) 692-2467
- Business Hours: Monday - Saturday: 8 AM - 8 PM