Landlords, owners, and brokers who would like to participate in the City’s rental assistance programs can get information and assistance.

You can find out about registering apartments, lease-signing bonuses, and the rental process, including the apartment walk-through.

Contact the Home Support Unit.

The Home Support Unit (HSU) will contact you within 48 hours of submitting the online form. If you do not get a call after 48 hours, check your email for a response from HSU with a specialist's direct number.

You can get help addressing issues you are having with your rental assistance tenants who are participants in the CityFHEPS or FHEPS programs, including if tenants have missed paying you their portion of the rent.

You must call a Homebase office in your borough. The offices are open Monday to Friday, 9 AM to 5 PM.

You can inquire about missing or incorrect CityFHEPS or FHEPS rental assistance payments from the New York City Human Resources Administration (HRA), as well as other issues related to HRA rental assistance programs.