You can file a complaint about a business in New York City that gives you an incomplete, incorrect, or illegal receipt. 

Businesses must give you a receipt for purchases over $20. For purchases between $5 and $20, businesses must give you a receipt if you request it. 

Receipts must show: 

• Business name and address plus "Department of Consumer and Worker Protection" (DCWP) license number if the business is licensed by DCWP
• Amount of money paid for each item
• Total amount paid, including a separate line for any tax
• Date of the purchase
• Make and model of any electronic purchase that costs more than $100

Receipts can't show a credit card's expiration date or more than its last five digits.

You need a receipt to file a complaint with DCWP.

Report an incomplete, incorrect, or illegal receipt given to you by a:

Arcade

Art supply store

Bail bond agent

Barber shop, beauty salon, or nail salon

Bodega, deli, or convenience store

Car rental

Car wash

Clothing, shoe, or accessories store

Dealer in products for disabilities

Department store or megastore

Drug store or pharmacy

Dry cleaner

Electronics or appliance repair

Electronics store

Furniture store

Gas station convenience store

Gift, novelty, or souvenir store

Hardware store

Home appliance store

Jewelry store

Laundromat

Mobile food vendor

Moving company

Office supply or stationery store

Pawnbroker

Pedicab

Pest control services

Pet store

Pool or billiard room

Printing services

Publishing company

Restaurant

Shipping company

Smoking, cigar, or vape store

Supermarket or grocery store

Third-party food delivery service

Tow truck company

Used car dealer

Used goods dealer

Used gun dealer

Other business

What Happens Next

If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.

If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.