Medicaid-eligible New Yorkers can get help through the CASA program. This is offered by the Home Care Services Program (HCSP).
To apply, you must be:
- Not eligible for or enrolled in a Medicaid Managed Care Plan
 - Not eligible for or enrolled in a Managed Long Term Care Plan
 
Staff will:
- Determine your eligibility
 - Determine the appropriate care
 - Develop a service plan
 
Based on your service plan, this care includes:
- Housekeeping
 - Home attendants
 
You can also get information about Assisted Living Program (ALP) services. These are administered by New York State.
Determining Eligibility
Medicaid Specialists will determine your eligibility for Medicaid.
A NY Independent Assessor (NYIA) will determine your eligibility for services.
A NYIA will:
- Review your medical condition(s)
 - Determine your level of care needs
 - Make a referral to a managed care plan or to the CASA program
 
The New York State Department of Health contracts IAs.
Online
Learn more about the Home Care Services Program.
By Phone
                  
                  
                  
                  
                  
                  
                 
                
                           
            
              
                 
              
              
                 
                
                
              
                
                
                
                  
                  
                  
                  
                  
                    
                    
                                           
                      
                        - Agency: New York State Department of Health
 
                        - Division: New York Independent Assessor Line
 
                      
                      
                      
                        - Phone Number: (855) 222-8350
 
                      
                      
                        - Business Hours: Monday - Friday: 8:30 AM - 8 PM; Saturday: 10 AM - 6 PM