Many services and benefits are available to all New Yorkers, regardless of immigration status.

You can get an online guide of resources and referrals for:

  • Family services
  • Education and literacy
  • Health care
  • Housing
  • Food assistance
  • Disaster assistance
  • Public safety 
  • Immigration legal help
  • Protection from discrimination

Online

Get information on NYC services for recently arrived immigrants.

Learn about legal resources for immigrant New Yorkers.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

You can call the City-funded, free, and safe Mayor’s Office of Immigrant Affairs (MOIA) Immigration Legal Support Hotline to get:

  • Answers to immigration policy questions
  • Information on how and where to find City-funded, free, and safe immigration legal help

The Hotline does not schedule legal appointments directly. The Hotline can help you find a provider that speaks your language and is geographically close to you.

If your annual household income is more than 200% of the Federal Poverty Level, you may not be eligible to receive services from certain City-funded legal service providers.

More information and assistance is available online and by phone.

Online

Visit these webpages to learn about:

You can also visit nyc.gov/KnowYourRightsto learn about what to do if a friend or family member is detained by Immigration and Customs Enforcement (ICE). Information is available in multiple languages.

By Phone

  • Agency: Mayor's Office of Immigrant Affairs
  • Division: MOIA Immigration Legal Support Hotline
  • Phone Number: (800) 354-0365
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

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