HRA Career Services providers will work closely with you to find opportunities that match your needs, skills, and career goals. You can get help with:

• Exploring career options
• Education and free training programs
• Internships
• Community Service opportunities
• Connecting to childcare services
• Skill based trainings
• Apprenticeships
• Subsidized and Unsubsidized Job Placement Programs

Employment services are provided through the following programs:

• Pathways for Access to Careers and Employment (PACE)
• Business Link
• Jobs Plus Program
• Work Progress Program

Online

Visit HRA's Career Services page.

Learn more about Business Link.

Register to receive job opening alerts through TXT-2-Work or by email.

By Phone

Public Assistance clients who can work are scheduled for an appointment with a Career Services Program provider. Clients will get their appointment information in one of two ways:

• a notice in the mail, or
• a referral from their Benefits Access Center (formerly known as Job Center)

Clients are required to keep their appointments and fulfill program requirements for up to 35 hours each week. If you do not, your Cash Assistance benefits or SNAP (Food Stamps) benefits may be lowered or stopped.

If you cannot make an upcoming appointment, call the telephone number on your appointment notice before the appointment date. Your Career Services Program provider may reschedule, if possible.

All Public Assistance applicants and participants must participate in employment related activities unless HRA determines they are exempted. 

Clients who have a physical, or mental health barrier to employment are referred to the WeCARE (Wellness, Comprehensive Assessment, Rehabilitation, and Employment) program for a personalized assessment. Based on each individual's needs, WeCARE providers can offer additional services to help clients reach self-sufficiency.

Do not ignore a conciliation or re-engagement appointment if you get one. HRA must start sanctions if you miss work-related appointments and assignments. If you do not have a valid reason, also known as good cause, and you intentionally missed your appointment, also known as willful, you may be sanctioned.

You can contact HRA by email, phone, or by going in person to request a conciliation or re-engagement appointment. You should make this request before the date that is listed on your notice under the question "What do you need to do."

Learn more about conciliation or re-engagement appointments.

By Email

Send an email to the email address listed on your notice. Be sure to include your full name, case number, or Client Identification Number (CIN), and a phone number where you can be reached.

In Person

Report to the address listed on your notice.

By Phone

Call the phone number listed on your notice. You can reach staff Monday through Friday, 8:30 AM to 5 PM (except for City Holidays). You can get help in most languages.

A Career Services provider can help you explore and connect to many free training and education opportunities.

Educational opportunities include:

• High School Equivalency Programs
• Certificate Programs
• Two- and Four-Year College
• Training Programs

Clients that have self-enrolled into an education or training program will receive an appointment to Education and Youth Services - Training Assessment Group (TAG). Clients will have their training enrollment reviewed. This activity would be counted toward engagement. 

Clients will get their appointment information in one of two ways:

• a notice in the mail or,
• a referral from their Benefits Access Center (formerly known as Job Center)

If you are signing up for training or education programs on your own, be sure to check the program details. Pay close attention to program costs, especially if the program is asking you to take out a loan. Also, it is important to pay attention to graduation rates. TAG has an in-house financial counselor that can help. 

HRA cannot pay for tuition or fees for the programs you sign up for on your own.

HRA can help you fulfill your requirements, so you can continue to receive benefits. You can get help with transportation and childcare expenses.

If you sign up on your own, be sure to let HRA or your provider know. This will help direct you to the appropriate HRA staff.

Learn more about HRA's Career Training/Education programs.

HRA works closely with the City University of New York (CUNY) to provide opportunities to HRA clients who self-enroll in a two-year or four-year degree program.

CUNY Educate Develop Graduate Empower (EDGE) is a joint program designed to help HRA clients enrolled at CUNY schools with academic counseling, support, and employment services so they can succeed in their studies and graduate in a timely manner.