You may be eligible to sign up for health insurance through the New York State of Health.
The NYC Health Department helps connect New Yorkers to health insurance options by enrolling and renewing their coverage. Help is available in your language.
Enrollment periods:
- Medicaid, Child Health Plus, and the Essential Plan are available for enrollment year-round. Most individuals will need to continue renewing your coverage every 12 months.
- Beginning January 1, 2027, certain Medicaid enrollees age 19-64 will need to renew their coverage every six months.
- For Qualified Health Plans, you may only enroll or renew your coverage during the Open Enrollment Period, beginning November 1. If you miss the open enrollment period, you can still enroll if you have a life change or qualifying event like losing job-based health insurance.
Enrollment counselors will:
- Explain your health insurance and care options, regardless of your immigration status
- Help you and your family enroll in or renew health insurance
- Help you understand how to comply with or show you are exempt from Medicaid work requirements, if they apply to you
- Find out if you qualify for financial help to pay for a private health insurance plan
If you have previously received health insurance enrollment or renewal assistance from a counselor from another agency or organization, you can contact that individual for help.
Log in to your New York State of Health Marketplace account to find this information.
You can get help from an enrollment counselor:
Online
Learn more about health insurance enrollment counselors.
Get tips and information about the enrollment process.
By Phone
Contact the Office of Health Insurance Services to talk with a counselor. You can also request a call from a counselor.
- Agency: Department of Health and Mental Hygiene
- Division: Office of Health Insurance Services
- Phone Number: (347) 665-0214
- Business Hours: Monday - Friday: 9 AM - 5 PM
