The federal government’s new public charge rule took effect on September 18, 2026. It changes how using public benefits can affect a person's application for a green card and/or certain visas.

The rule does not apply to all immigrant applications.

Mayor's Office of Immigrant Affairs (MOIA) provides more detailed information and updates online and by phone. 

Online

Learn about public charge and where to get help.

By Phone

• Agency: Mayor's Office of Immigrant Affairs
• Division: MOIA Immigration Legal Support Hotline
• Phone Number: (800) 354-0365
• Business Hours: Monday and Wednesday: 9 AM - 8 PM; Tuesday, Thursday, and Friday: 9 AM - 6 PM; Last Saturday of each month: 9 AM - 5 PM
• You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.