Applications submitted before the deadline are being reviewed and processed in the order received. This includes applications from subsidized housing tenants whose rent is limited to a certain percentage of income (including public housing, section 8 and FHEPS).
Tenants and landlords may continue to upload required documentation through the ERAP Portal for pending submitted applications.
More information is available:
Online
Learn more about the Emergency Rental Assistance Program (ERAP). You can also live chat with a representative on the website.
By Phone
- Agency: New York State Office of Temporary and Disability Assistance
- Division: Rental Assistance Program
- Phone Number: (844) 691-7368
- Business Hours: Monday - Friday: 9 AM - 6 PM
- Agents are available during business hours. Call volume is often high. If you get a busy signal, please try again later.
