The Department of Small Business Services (SBS) has launched the New York City Business Express Service Team (NYC BEST). Through this initiative, small businesses can receive one-on-one expert support to navigate City government for free.
You will be connected to a single point person to help:
- Understand City rules and requirements
 - Work with City agencies to get licenses and permits faster
 - Prepare for inspections and fix any issues beforehand
 - Understand violations you’ve received and help address them
 
NYC BEST is a collaboration between several key agencies including:
- Small Business Support (SBS)
 - Department of Buildings (DOB)
 - Department of Environmental Protection (DEP)
 - Department of Health and Mental Hygiene (DOHMH)
 - New York City Fire Department (FDNY). 
 - NYC Department of Consumer & Worker Protection (DCWP)
 - NYC Department of Sanitation (DSNY)
 - NYS Department of Agriculture & Markets
 - NYS Department of Financial Services
 - NYS Liquor Authority
 - Con Edison
 - National Grid
 
Online
Learn more about NYC BEST.
By Phone
                  
                  
                  
                  
                  
                  
                 
                
                           
            
              
                 
              
              
                 
                
                
              
                
                
                
                  
                  
                  
                  
                  
                    
                    
                                           
                      
                        - Agency: Small Business Services
 
                        - Division: NYC Small Business Services Hotline
 
                      
                      
                      
                        - Phone Number: 888-SBS-4NYC (888-727-4692)
 
                      
                      
                        - Business Hours: Monday - Friday: 9 AM - 5 PM
 
                      
                      
                        - Please call (212) 618-8810 after hours.