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The application period for the 2026-2027 HEAP Clean and Tune benefit will open on October 1, 2026.

Eligible households can receive energy efficiency services including, but not limited to:

  • Cleaning of primary heating equipment
  • Chimney cleaning
  • Minor repairs
  • Installation of carbon monoxide detectors or programmable thermostats

Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.

Learn more about the Clean and Tune benefit.

You can apply for the HEAP Clean and Tune benefit by phone, fax, or in person at a local HRA Benefits Access Center.

You can get help with:

  • Eligibility
  • Application process
  • Required documentation

By Phone

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

By Fax

You can fax your completed application to (212) 387-1639 or (917) 639-2900.

In Person

You can apply in person by visiting an HRA Benefits Access Center or at a community outreach site near you.

Find a HEAP office near you.

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

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