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Owners of 1- and 2-family homes who receive the STAR or ESTAR in 2024 or 2025 exemption or credit were eligible to receive a one-time reimbursement check of $59.30 to pay for the cost of one 45 gallon official NYC Bin. 

The Department of Finance (DOF) sent letters in October 2025 notifying homeowners of this refund.  

Reimbursement checks must be cashed or deposited within 90 days of the date on the check.

Deadline

The deadline to request a reimbursement check was September 8, 2026.

Damaged Check
 
If the check you receive is damaged, please send it to the mailing address below. Rather than send you a new check, DOF will add the reimbursement as a credit to your property tax account.

NYC Trash Bin Reimbursements
Attn: Damaged Review
P.O. Box 5528

Wrong Owner

If you received a check that was addressed to someone else, please send it to:

NYC Trash Bin Reimbursements
Attn: Mailing Error
P.O. Box 5528
Binghamton, NY 13902-5528

Deceased Homeowner

If you received a check that was addressed to a deceased homeowner, please send it to:

NYC Trash Bin Reimbursements
Attn: Mailing Error
P.O. Box 5528
Binghamton, NY 13902-5528

DOF will add the reimbursement as a credit to the property tax account.

Lost or Misplaced Check

If you lose your check, contact DOF at nyc.gov/dofcustomerservice. Be sure to include your full name along with the address of the property.

Allow up to four weeks for DOF to review your claim and reissue a reimbursement as a credit to your property tax account.

Expired Check

Reimbursement checks are valid for 90 days. If you have a check that is more than 90 days old, do not attempt to deposit or cash the check.

Instead, you should contact DOF at nyc.gov/dofcustomerservice.

Provide DOF with your full name, borough, and address where your property is located, and the check number. Allow up to four weeks for DOF to review your claim.

For more information on the program, visit www.nyc.gov/freetrashbins.

If you have additional questions, or lost your voucher code, you can contact DOF online or in person.

Online

Contact the Department of Finance.

In Person

To find a DOF Business Center, go to the DOF Business Center page.

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